![]() During the transition process, they haven't been able to pay for parking with a Clipper card, a problem that is expected to be remedied by December 1st. Though it seems confusing, the rationale is that many EZ Rider account holders use the cards to pay for parking and for transit trips, according to Johnson. "Some of these 26,000 HVD auto load Clipper users may also still have an EZ Rider account open." "BART High Value Discount product auto load sign-ups have increased from 5,700 in June to 26,000 in September, an indicator that the Clipper High Value Discount product is gaining in acceptance as a substitute for EZ Rider," writes Dugger. Though there are still 41,000 EZ Rider accounts open, that doesn't mean all of those customers don't also have a Clipper card. "Significant progress has been made on key issues pertaining to the EZ Rider/Clipper transition," Dugger writes, noting that 9,000 EZ Rider customers have already canceled their accounts, presumably in the transition to Clipper. Directors were expected to discuss the progress of the transition at a board meeting today, but that meeting was canceled due to a lack of quorum. Though originally slated for October 1st, the transition was delayed due to "concerns pertaining to Clipper system features and technical readiness," according to a document prepared by BART general manager Dorothy Dugger for the board of directors. "We've tried and tried to gently encourage them to switch over to Clipper because the deadline is coming." "We are worried what the impact is going to be on our customers," said BART spokesperson Linton Johnson. The deadline to transition to Clipper for the 50,000 BART riders who have used EZ Rider cards for transit trips over the past few years has already been pushed back by more than two months, to mid-December, and now BART is concerned the 41,000 remaining EZ Rider account holders will experience an unpleasant surprise when the system is turned off next month. Wheelchairs are required to be secured for transport.As transit operators across the Bay Area transition to the Clipper card, one of the bigger challenges each faces is communicating the timeline to their most loyal customers, those who buy high value and monthly passes.Small animals are allowed only if in a secured carrier and they are not dangerous or offensive towards other passengers on bus. Service animals are allowed and must be under the control of the passenger while onboard buses or in EZ-Rider facilities.Front seats are designated for senior citizens and persons with disabilities.Firearms and hazardous materials (vehicle batteries, gasoline cans, large glass items, etc.) are prohibited.Loud and/or disruptive behavior is prohibited.The use of audio devices without earphones is prohibited.DO NOT talk to the bus driver while the bus is in motion.NO smoking, dipping, eating or drinking on the bus.You must load and unload your own bicycle on the bike rack. Carry-on items are allowed as long as they DO NOT obstruct aisles or interfere with the doors or safe operation of the bus.Be at the nearest bus stop at least 5 minutes before the bus is due and have your fare, exact change, ticket or pass ready. ![]() Buses do not run on Sunday, or on the following holidays: New Year’s Day, Independence Day, Thanksgiving Day, Memorial Day, Labor Day, and Christmas Day. The buses begin and end the day at the Downtown Transfer Plaza in either city. On Saturday, all buses operate from 8:15 a.m. ![]()
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